Frequently Asked Questions

FAQs

General Questions

Africi Market is an online platform that connects African product suppliers with global buyers. We specialize in the export of high-quality products and other foodstuffs.

Both buyers and suppliers can use Africi Market. Whether you’re an international buyer looking for premium African products or a local farmer/supplier wanting to expand globally, our platform is for you.

Simply sign up as a buyer or supplier, verify your account, and start trading.

For Buyers

Browse our product categories, select the items you need, and proceed to checkout. You can also contact suppliers directly for bulk orders.

Yes, we work with trusted suppliers and ensure quality standards are met before exporting products.

We support multiple secure payment methods, including bank transfers, credit/debit cards, and escrow services for added security.

Shipping times depend on the destination and chosen delivery method. Standard international shipping takes between 7–21 days.

Yes, once your order is shipped, you will receive tracking details to monitor your delivery.

FAQs

Security & Policies

Yes, we ensure all transactions are secure, verify suppliers, and provide escrow services to protect buyers and sellers.

Contact our support team immediately with evidence, and we’ll assist in resolving the issue with the supplier.

Refunds and returns depend on the supplier’s policy. Buyers are encouraged to check product details before purchasing.

For Suppliers

Register as a supplier, list your products, and start receiving orders from international buyers.

Africi Market charges a small commission on successful transactions.

Payments are processed securely and transferred directly to your registered account after order fulfillment.

Yes! Africi Market offers promotional tools, including featured listings and paid advertising, to help suppliers gain more visibility.